Ziad Elhalabi
Sales and Operation Manager
Profile summary
Dynamic Office Manager with over 20 years of experience in operations, sales and marketing management. Proven success in boosting revenue and driving performance through strategic planning and effective team management, demonstrated by achieving significant revenue targets in previous roles. Skilled in communication and client relations to enhance customer experiences. Eager to leverage expertise to optimize workflows and support organizational goals in KSA's dynamic market environment.
Key skills
Professional experience
• Championed omni-channel sales strategies to maximize revenue opportunities. • Surpassed store revenue targets by effectively managing performance and driving initiatives. • Supervised the execution and implementation of corporate plans and budgets. • Formulated and executed comprehensive sales strategies to meet and exceed revenue and profit objectives. • Drove initiatives to enhance in-store customer experience and satisfaction. • Mentored and nurtured talent within the team through on-the-job coaching. • Resolved customer issues and complaints in a prompt and effective manner. • Implemented merchandising programs designed to stimulate customer buying decisions. • Ensured optimal inventory availability for effective merchandising. • Monitored and assessed sales KPIs to identify opportunities for improvement and growth.
Directed and supervised the implementation of the business plan and budget across the organization. • Devised and executed a strategic sales plan to broaden the customer base and reinforce market presence. • Achieved significant growth and consistently met sales targets through effective team leadership. • Cultivated strong relationships with customers by actively understanding their needs and efficiently resolving issues. • Guaranteed the availability of adequate inventory for all product lines to meet customer demand. • Conducted comprehensive market research to identify and capitalize on growth opportunities. Education Jan 1989 – Nov 1992 LAU Lebanese American University - Lebanon Bachelor of Sciences, Business Administration Skills